Terms and Conditions


Agreement between t2hongkong.com and Customer

The purchase of any service advertised on the website constitutes a contractual agreement between you and t2hongkong, thus representing your acceptance of all the terms and conditions set out therein. If you do not agree with any of these terms, you must not use any material provided on this website. We reserve the right to amend any of these terms at any given time. Please ensure that you read these terms carefully and check on any recent updates on the same from your travel agent prior to your booking.


1. Copyrights and Trademark

All contents of this website are copyrighted under the intellectual property of t2hongkong.com. The company retains the ownership and title of all associated documentation in addition to all the portions and copies thereof.

2. Customer's obligation

As a customer, you are obligated to provide accurate information about yourself. This includes your name, address, gender, occupation, contact numbers, email address and other related information. . Though the membership is non- transferable, customers may do reservation on behalf other registered persons. In addition, as a member, you also agree to be responsible for the usage of your account financially on behalf of all your friends and family. However, no fraudulent, false or speculative reservations will be entertained. Only legitimate reservations on your name or in the name of those for whom you are legally authorized to act shall be made by the website.


3. t2hongkong.com privacy policy

T2hongkong.com guarantees complete privacy or all its members. Your personal information will only be used by the company and its authorized partners to provide better services and information regarding our new products and services. Any personal information will not be disclosed to any other third party without your consent. However, the only exception may be only when the same is required by law or the disclosure is necessary in good faith.


4. t2hongkong reward point scheme

According to the company’s reward scheme, you earn points for every dollar you spend on your vacation. Normally, its one point for every dollar but during promotional campaigns, you may earn up to two points for every dollar spent. For those having corporate membership of the company, they are entitled to around ten percent of the total corporate member transactions. However, t2hongkong reserves the right to modify the terms of the reward scheme from time to time and your continued participation in the scheme after the same would be deemed as your acceptance o the made modifications. In order to remain updated regarding the scheme modifications, regularly check the site for any notifications. In case of your non acceptance of the modifications, please cease your participation in the scheme.


5. Reschedule

All the scheduled vacations need to be reconfirmed by the customers at least 24 hours before the scheduled departure. Failure to do so may result in the cancelation of all the reservations. T2hongkong offers no guarantee for rescheduling the cancelled reservations and may proceed as it may deem right in the circumstances.


6. Cancellation and refunds

In case of cancellations, only those reservations that have not passed the cancellation period will be entertained. In addition to this, most of the hotels and other service providers charge a small cancellation fee that is calculated as a small percentage of the service or product. In total, in case the trip gets cancelled, the customer will get the refund with full reservation price after deducting the cancellation charges and the mandatory five percent bank transaction fee.


7. Delivery

t2hongkong believes in timely delivery of all the products and services. Most of our tickets are electronic with exceptions in cases where e-tickets are really not possible. In those cases, paper tickets are made available within the stipulated time frame. Though the delivery is made through a trusted courier company, yet in case your address does not fall in the designated delivery area of the company, please e-mail us to process your order.


8. Tour packages

tourism information provided on the website is solely for the assistance of the customers during their vacation and to help them in making the travel related choices. T2hongkong is not responsible for any kind of mishaps that may take place while buying products from its suppliers.


9. Disclaimers and Limitations

Neither t2hongkong nor its affiliates shall be liable for any loss, damage or expenses caused by any act of its supplier or any other person.  Any consequential loss or damage caused by the inaccuracy of information provided on website also does not fall under the company’s warranty. Also, no person, other than the authorized representatives of t2hongkong.com is authorized to vary, add or waive any terms and conditions mentioned on the website.


10. Modification of these terms and conditions

Sometimes, even after the confirmation of the ticket, fares may change. These changes are completely non accountable on our part and due notification shall be made to you of the same. You may cancel or continue the package on the notification.


11. General

If there are any other notifications or changes in the terms and conditions, a due notification shall be made to you regarding the same.